There is also a well maintained FAQ thread available at the ownCloud Forums (Describes problems with Finder on various Web servers) Nextcloud uses SabreDAV, and the SabreDAV documentation is comprehensive andīug in older SabreDAV versions and information for mod_security problems)Ġ byte files (Reasons for empty files on theĬlients, and possible problems with each one) X-Sendfile (causing broken downloads if not configured correctly) Mod_xsendfile / X-Sendfile (causing broken downloads if not configured Mod_spdy together with libapache2-mod-php5 / mod_php (use fcgi or php-fpm Libapache2-mod-php*filter (use libapache2-mod-php7.4 instead) There are some Web server or PHP modules which are known to cause various Lighttpd is not supported with Nextcloud, and some Nextcloud features When having issues the first step is to check the logfiles provided by PHP, the Troubleshooting Web server and PHP problems Logfiles PHP and so the login to Nextcloud via WebDAV, CalDAV and CardDAV clients is Or mod_proxy_fcgi are not passing the needed authentication headers to Some Apache modules like mod_fastcgi, mod_fcgid No basic authentication headers were found -> This error is shown in yourĭata/nextcloud.log file. KeepAliveTimeout and MaxKeepAliveRequests. KeepAlive is set to On and also try to raise the limits of KeepAlive settings within your Apache config. If you’re using MySQL please start your database.Ĭonnection closed / Operation cancelled -> This could be caused by wrong Please check the permissions of this folder/file or SQLSTATE No such file or directory -> There is a problemĪccessing your SQLite database file in your data directory Refer to Troubleshooting for more information. SQLSTATE: General error: 2006 MySQL server has gone away -> Please Which can’t handle a lot of parallel requests. SQLSTATE: General error: 5 database is locked -> You’re using SQLSTATE Too many connections -> You need to increase theĬonnection limit of your database, please refer to the manual of your database Some common problems / error messages found in your logfiles as described above: If you need to directly upload files from the same server please use a WebDAVĬommand line client like cadaver to upload files to the WebDAV interface at: Undetected changes due to caching in the database The data directory on the server is exclusive to Nextcloud and mustĭisregarding this can lead to unwanted behaviors like: Major browsers have developer tools for viewing the console, and you 'debug' => true, Be sure to change it back when you are finished.įor JavaScript issues you will also need to view the javascript console. Edit config/config.php and change 'debug' => false, to Some logging - for example JavaScript console logging - needs debuggingĮnabled. To findĪny issues you need to raise the log level to All in your config.phpįile, or to Everything on your Nextcloud Admin page. In a standard Nextcloud installation the log level is set to Normal. Always disable 3rd party apps before upgrades, and for It might be possible that 3rd party / non-shipped apps are causing variousĭifferent issues. When you see warnings about code integrity, refer to Code signing. General troubleshooting Ĭheck the Nextcloud System requirements, especially You can generate aĬonfiguration report with the occ config command, with passwords automatically obscured. If you can’t find a solution, please use our bugtracker. Search for a solution (see the options above) If you think you have found a bug in Nextcloud, please: Note that Nextcloud GmbH offers commercial support options. If you are using Nextcloud in a business or otherwise large scale deployment, This is the only way to keep a community like Consider helping others out where you can, to contributeīack for the help you get. Please understand that all these channels essentially consist of users like you To typical mistakes or frequently occurring issues The Nextcloud forums have a FAQ page where each topic corresponds If you have trouble installing, configuring or maintaining Nextcloud, please
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